We provide essential "on-the-ground" support and bridge that all important gap between your staff and the remote support team who look after your property and rental management software.
Soda has developed considerable experience in IT support and consultancy services for Estate Agents, and can also act as a first point of contact for many software systems including Jupix, CFP and many others. We understand your specific needs for reliability and confidentiality. Our complete IT maintenance plan includes:
Comprehensive support - we monitor your systems remotely which means that we often catch problems before they become major issues.
Telephone support - we have dedicated technicians who are qualified, certified and experienced waiting to solve your issues
Remote support - you call us with a problem and we resolve it by remotely accessing your system - this means we can solve most problems within a couple of minutes.
On-site support – issues that may arise with your systems that we cannot eradicate over the phone or otherwise remote, a technician will visit your premises.
System analysis and auditing - when we take on a contract we always perform a full system audit before hand, if we see potential problem areas we will notify you and provide solutions, this can prevent problems that may have just been waiting to occur. Fill in the form on this page to receive a free on-site security audit. We will give you a second opinion on your network security and show you where there is room for improvement, with no obligation.
Migrating problem legacy email systems to cloud based email with zero downtime.
New Office Premises. Leave all the technical work to us. We will deliver, install and commission new PCs, printers, telephones and internet connection, leaving your free to spend more time marketing your new office.
Remote Access solutions. Completely secure remote working for you and your staff. From just being able to work on emails out of the office to having all resources that are normally at your office desk available at home (or anywhere with an internet connection).
To discuss your requirements call and speak to Matthew on 0333 772 0512 or email firstname.lastname@example.org
Soda took over our IT support when our previous supplier became unreliable. We had plans to grow our business and getting our IT right was a key part of that.
The service we receive is prompt and on the ball, and Soda are always friendly and approachable. They deal with day to day issues but also appreciate the bigger strategic picture.
We have opened two new branch offices recently turning to Soda for new equipment and connectivity. We know that we can leave them to it and everything will be ready on time and "just work".
I would have no hesitation in recommending them at all.
William Eddison, Dale Eddison Estate Agents
You were able to resolve many problems including internet issues. Thanks once again for your swift and efficient service and the friendly manner of you and your staff
Gill Hendy, Easy Location Ltd, Letting Agents.