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24/7 Support

Soda offer different IT Support options to suit your company objectives, size and budget. Most clients choose our fully managed 24/7 pro-active support option.

 

Our specialist software monitors your IT Infrastructure 24/7 for viruses, hardware and software errors, software updates, hardware age and wear and tear.

 

At the same time we get to know your business and its direction enabling us to build a road map for improvements and upgrades. The combination of this data and personal knowledge enables us to prevent sudden issues from affecting your business, and removes unpredictable expenses for your company.  

 

Clients tell us that the most important thing for them is the removal of surprise bills so this option has a fixed monthly fee that includes all devices and necessary software such as Anti-Virus and Anti-Spam. There are no additional charges for high frequency on-site call outs, remote work or emergency intervention.

 

Many clients actually save money and massively increase the service level they receive by bundling all their hardware support and recurring software contracts together in to our 24/7 support option.

 

Our contracts terms are "1 month rolling" which means you can cancel at any time. This also ensures that we don't become complacent and the end result is that you get great responsive support every time you call.

 

Put us to the test. Call 0333 772 0512 or email support@soda-online.com

Happy Customers

            I would like to thank you for such excellend service and it goes without saying I will be recommending Soda.

 

Darran Wilson, Director, Select1 Security and Electrical

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            Overall the service provided was excellent and importantly the solution provided met our needs.

 

Chris Darwin, Partner, Thomas Coombs, Chartered Accountants

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Get in touch

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0333 772 0512